Strong customer relationship is an important underpinning of a business strategy. Having a different mental model of “customers” and defining it in an inclusive manner is vital to the success of a strategy. Therefore, business relationships should extend beyond consumers and buyers to include influencers such as the regulatory community.
Our work in the public sector and with regulatory agencies can facilitate strategic alliances with governmental and non-governmental organizations. Moreover, Cura Consulting Group has in-depth knowledge of the regulatory process, including environmental and worker protection/safety requirements. Our extensive experience in the federal rule-making process for environmental and human health standards can guide and help a business meet regulatory obligations as well as go beyond the compliance curve. Compliance is one of the fundamental building blocks for corporate citizenship and governance. Furthermore, a company’s compliance status can impact its brand along with shareholder and customer trust.